Accessibility Information
Long Beach Airport is committed to providing the best customer service in beautiful, award-winning facilities for all of our travelers. Accessibility information to help travelers with disabilities prepare for an easygoing travel experience at LGB is provided below.

Parking

Disabled parking is readily available in all lots. For more information, please click here.

Elevators

Elevators are located in both Parking Structure A and B and in the north side of the terminal building.

Ground Transportation

Taxis and shuttles serving LGB offer wheelchair accessible vehicles, and Long Beach Transit service at the airport is also accessible. For more information about Ground Transportation at LGB, please click here.

Terminal Loading and Unloading Areas

ADA accessible white curbsides are located in both lanes directly in front of the terminal building.

Service Animal Relief Areas

Relief areas for service animals and pets are located curbside on the north and south sides of the terminal building.

Drinking Fountains and Restrooms

Accessible drinking fountains and restrooms are located on both the first and second floor of the terminal, and in both the north and south sections of the passenger concourse.

Security Checkpoint Screening Assistance

TSA Cares is a helpline that provides travelers additional assistance during the screening process. Please contact them 72 hours before traveling. Email: TSA-ContactCenter@tsa.dhs.gov. Phone: (855) 787-2227. Federal Relay: 711. Hours: Weekdays 8 a.m. – 11 p.m. ET; Weekends/Holidays 9 a.m. to 8 p.m. ET.

Wheelchair Assistance

Travelers with disabilities or needing special assistance are advised to make such requests with their airlines. Contact information for airlines serving LGB is listed below.

American Airlines (800) 433-7300; (800) 543-1586 (TDD reservation services)
https://www.aa.com/i18n/travel-info/special-assistance/special-assistance.jsp?anchorEvent=false&from=Nav


Delta Air Lines (404) 209-3434
https://www.delta.com/us/en/accessible-travel-services/wheelchair-services

Hawaiian Airlines (800) 778-4838; (800) 455-9880 (TTY)
https://www.hawaiianairlines.com/our-services/special-assistance/guests-with-disabilities

JetBlue Airways (800) 538-2583 
https://www.jetblue.com/at-the-airport/special-assistance/

Southwest Airlines (800) 435-9792
https://www.southwest.com/html/customer-service/unique-travel-needs/customers-with-disabilities-pol.html?clk=GFOOTER-CUSTOMER-ASSISTANCE